Skip to contentSHOP THE PUREST TASTING WATER ON EARTH

Terms of Use and Privacy Policy

Kampot knows that you care how your personal data is used and we recognize the importance of protecting your privacy. This Privacy Statement explains how N.V.C Corporation Co.,Ltd. we collect and manage your personal data. It contains information on what data we collect, how we use it, why we need it and how it can benefit you. Contact us if you have any queries and comments, or if you want to make a request regarding any of your data subject rights. This privacy statement was last updated on July 19, 2019

Basic principles and our privacy commitment

At N.V.C Corporation Co.,Ltd. we are committed to protecting your right to privacy. We aim to protect any personal data we hold, to manage your personal data in a responsible way and to be transparent in our practices. Your trust is important to us. We have therefore committed ourselves to the following basic principles:

  1. You have no obligation to provide any personal data requested by us. However, if you choose not to, we may not be able to provide you with some services or products;
  2. We only collect and process your data for the purposes set out in this Privacy Statement or for specific purposes that we share with you and/or that you have consented to;
  3. We aim to collect, process and use as little personal data as possible;
  4. When we do collect your personal data, we aim to keep it as accurate and up to date as possible.
  5. If the personal data we collect is no longer needed for any purposes and we are not required by law to retain it, we will do what we can to delete, destroy or permanently de-identify it.
  6. Your personal data will not be shared, sold, rented or disclosed other than as described in this Privacy Statement.

What personal data do we collect?

The personal data we collect varies depending upon the purpose of the collection and the product or service we are providing you.

Generally, we may collect the following types of personal data from you directly:

  1. Personal contact data, such as your name, email address, physical address and telephone numbers.
  2. Account login details, such as your user ID, e-mail username and password. This is necessary to create a personal user account on one of our online communities.
  3. Communications with us, which may include details of our conversations via chat, care lines and/or customer service lines.
  4. Demographic information, such as your age and gender and lifestyle preferences.
  5. Browser history, such as pages accessed, date of access, location when accessed, and IP address.
  6. Payment information for purchases made on one of our online shops.
  7. Information related to your health.
  8. Information about people other than you, such as personal data about your family members.
  9. Social media profiles.
  10. Employment-related information if you apply for a job with us.

Why do we collect and use your personal data?

We collect your personal data so we can provide you with the best online experience and deliver a high quality of customer service. In particular, we may collect, hold, use and disclose your personal data for the following purposes:

  1. To process your payments, provide order status updates, deal with enquiries and requests, and assess or handle complaints.
  2. To process and respond to your inquiries or contact you regarding your questions and requests.
  3. To develop and improve our products, services, communication methods and website functionality.
  4. To communicate information to you and manage your registration or subscription to newsletters and other communications.
  5. To manage business needs related to contests, sweepstakes, promotional activities or requests.
  6. To authenticate the identity of individuals contacting us through telephone, electronic means or otherwise.
  7. For internal training and quality assurance purposes.
  8. To understand customer interests, preferences and changing needs in order to improve our website, products and services.
  9. To provide personalized products, communications and recommendations to customers.

Your rights

Where we process your personal data, you are entitled to a number of rights and can exercise these rights at any point. We have provided an overview of these rights below together with what this entails for you.

The right to access your personal data and correction

You have the right to access, correct or update your personal data at any time. We understand the importance of this and should you want to exercise your rights, please contact us via our contact page.

The Right to Data Portability

Your personal data is portable. This means it can be moved, copied or transmitted electronically.

However, this right only applies where:

  1. The processing is based on your consent.
  2. The processing takes place for the performance of a contract.
  3. The processing takes place by automated means.

The Right to Deletion of Your Personal Data

You have the right to request that we delete your data if:

  1. Your personal data is no longer necessary in relation to the purposes for which we collected it.
  2. You withdraw the consent that you previously gave us to process your personal data, and there is no other legal ground to continue processing it.
  3. You object to us processing your personal data for direct marketing purposes.
  4. You object to us processing your personal data for N.V.C Corporation Co., Ltd.'s legitimate interests (such as improving overall user experience on websites).
  5. The personal data is not being processed lawfully.
  6. Your personal data needs to be deleted to comply with the law.

The Right to Restriction of Processing

You have the right to restrict the processing of your personal data if:

  1. You do not believe the personal data we hold about you is accurate.
  2. The personal data is not being processed lawfully, but instead of deleting it, you prefer us to restrict processing.
  3. We no longer need your personal data for the purposes for which we collected it, but you require the data to establish, exercise, or defend legal claims.
  4. You have objected to the processing of your personal data and are awaiting verification of whether our legitimate grounds override your objection.